Spa Partners Blog

Partner News, Information and Inspiration


Have You Downloaded Our Redemption App? Update Available for iPhone, Android Coming Soon

Stay tuned for updates to the partner redemption app for the iPhone, rolling out this month and making the task of redeeming gift cards a more seamless experience for you. Plus, exciting news for the Android user—the partner redemption app for the Android version will launch in early 2015. More details to follow!

Download now.

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Enhanced Listings: 10% Off Products & Supplies for Your Business

Our recent alliance with SpaEquip affords partners participating in our “Enhanced Program” special access to shop and SAVE—(10 percent or more)—on discounted products and supplies for your business. If your business is not an Enhanced Program, this is just one complimentary benefit of many marketing features that you can take advantage of should you upgrade to this level of program. To upgrade to an “Enhanced Program,” contact upgrade@spafinder.comLog in to your account to learn more (Canadian partners, log in here).

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Cash In on Going Green: The Growth of Natural & Organic Beauty Product Sales

With consumers learning more about the importance of sustainability and “going green,” the demand for products that fit into this lifestyle is ever-growing. In fact, global sales of natural and organic beauty products are projected to reach $9 billion by the end of this year, with product sales to reach $14 billion by 2015, according to Organic Monitor’s upcoming Global Market for Natural & Organic Personal Care Products report. Currently in the United States, Germany and Australia natural and organic product sales capture 10 percent of market share, due to high consumer awareness.

Many big-name product lines are launching green products to keep up with this rising desire from consumers and there are many other already-natural lines that are now competing with well-known brands, such as [any examples?]. The success of a brand comes from great marketing and distribution, Organic Monitor says, adding that creating specialized retail shops and “concept” stores play a role in success as well.

We believe that going green can not only increase your bottom line, but it’s a win-win for the consumer and for the earth as well. Tell us, has your spa acquired more green products in the past five years or so and do you have plans to do more in the future?

The Sustainable Cosmetics Summit will host the latest findings of this study as well as dedicated workshops designed to encourage increased sustainability in the beauty industry. Organized by Organic Monitor, The Asia-Pacific edition will be held November 7-8 in Hong Kong and the European edition will be held November 28-30 in Paris.

Research Publication: #7001-60 The Global Market for Natural & Organic Personal Care Products (Publish date: Dec’11)

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Down to Earth Movement Goes Beyond Earth Month

Going green has been an increasing trend for the past decade now, so much so that it’s almost no longer a trend. Beginning with the green food movement, consumers have become more and more aware of what they’re putting in their bodies. Now, not only are they also aware of what beauty products they’re putting on their bodies, they’re becoming more conscious of what the spas and beauty product companies themselves are doing to make the world a greener place.

A key trend set to shape the beauty industry in 2011, emerging from innovation from the past year, is the ‘Down to Earth’ movement, according to the experts at Mintel Beauty Innovation. Closely linked with sustainability, the Down to Earth trend addresses the practicalities of making and marketing green beauty.

“There is a lot of education and encouragement around the green spa concept,” Taya Tomasello, U.S. director for Mintel Beauty Innovation told SpaFinder. “ A lot of trade shows talk about focus on not only how to make your spa or salon more green and how it can appeal to consumers, but also how it can save spa or salon money.”

Beyond carrying green beauty products, day spas can evaluate their energy and water use and equipment, which in the long run, can help save costs on utilities, Tomasello pointed out.

In fact, 85 percent of spas in 2010 already employ environmental sustainability, according to the International Spa Association.

An even simpler, no-cost step that spas can take to become more green and “down to earth” is to make a point to recycle.

‘’What we do see is that 66% of consumers are looking for products to have recycled packaging, so even  recycling can be a low cost way to implement green practices and make consumers feel better about going to that spa or salon.”

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‘The Doctors’ Co-Host and Dr. Ritu Chopra Launch New Skincare and Beauty Line

Co-Host of “The Doctors,” Andrew Ordon, M.D., F.A.C.S., and his colleague, Dr. Ritu Chopra, have launched RATIO, a new line of anti-aging skincare and beauty products. Befitting of the new line’s name, the two doctors have combined their talents and skills in Eastern/ Western medicine to create a synergistic ratio of blended ingredients for balanced skincare therapy resulting in a renewed, smooth, and youthful complexion.

“With decades of experience, I’ve brought a unique combination of training, procedures, and quality of care to my patients,” said Dr. Andrew Ordon in a release. “When I commit to something I always do it 100 percent. I’ve accomplished this through the enhancement of each patient’s natural beauty with the latest techniques in cosmetic and reconstructive surgery. The collaboration with Dr. Chopra on the development of RATIO is an expansion of this commitment to taking beauty enhancement and skin care products to a new level.”

Retailers and medical spas in the U.S. will soon carry RATIO.  Currently products available in the RATIO line include a cleanser, eye serum, facial serum, moisturizer, and mineral powder. An expanded line is expected to be launched in the near future with sensitive skin, baby skin, body exfoliant, self tanner, oil-free skincare, and men’s skin care products.

“There are no magic potions or lotions, however, there are synergistic anti-aging skincare ingredients,” said Dr. Ritu Chopra. “RATIO’s unique fusion of Eastern and Western medicine ensures this superb line of beauty products will be recognized as revolutionizing anti-aging skin care. With our unwavering commitment to pioneering advanced healing for all aspects of skin and health care RATIO brings a fresh perspective to the skin care industry.”

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Ingestible Beauty Secret: GliSODin

GliSODinGliSODin, while very popular in Europe and Japan, is a new concept in the U.S. — an organic oral skin care product created by dermatologists and nutritionists. This natural pill is a product of nutricosmetic, which is the name for a category of natural, healthy products that are specifically formulated for beauty and skin health purposes. All nutricosmetics are consumed internally – a popular alternative to surgical procedures. GliSODin, containing lemon balm, Vitamin E, melon extract, along with a few other ingredients, is created to protect the skin from UV rays and oxidative stress while promoting an even skin tone. It reduces inflammation and soothes irritated skin.  Just take two pills once a day with food and watch your skin glisten evenly in the sun. No doctor appointments, no surgeries – it’s as easy as that.

Product creator Paula Simpson, whose background is in nutrition consulting, developed the GliSODin as a collaboration of dermatology and nutrition. Clients would ask for weight-loss and nutritional ways to benefit their hair/skin, etc.  Simpson decided we needed an all-in-one natural product that could cure internally and optimize skin health and beauty. Taking a nutritional supplement is bridging the gap between vitality and deficiency, which you are not otherwise getting in your diet. She met with dermatologists in Paris who had been working with Glisodin, and they collaborated to make a product that would protect the body, rejuvenate and get everything you need in a natural pill.

GliSODin is not sold in retail chains; it was created specifically for professionals and the spa industry based on high standards and research.  The ingredients selected had been shown in research to benefit the body.  The formulations are rich so the product is meant to be with health professionals.

Learn more about GliSODin.

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A New ANSR to Light Therapy

BEAMTaking a new approach to anti-aging and the treatment of acne, the ANSR:BEAM aims at restoring a more youthful appearance without  going under the knife or using pricey laser treatments. The secret is this new powerful, proven technology with red and blue light therapy; similar devices on the market only offer either red or blue light therapy.

The use of LED light therapy in combination with established aesthetic procedures is quickly becoming the next evolution in spa services and is one of the fastest growing segments in the skin care industry today. The BEAM is the perfect addition to many spa treatments- not only is the device compact and easy to use, but the BEAM incorporates both RED and BLUE light, making it an invaluable add-on for any anti-aging treatment. In addition, the BEAM is effective for calming inflamed or irritated skin after treatments like waxings or Botox injections. With pricing at $145, virtually any type of spa stands to benefit from the addition of this light therapy device.

The BEAM‘s red light penetrates the skin deeply, stimulating collagens to grow new, healthier cells quicker. These new cells rejuvenate the skin, improving skin tone, reducing redness and filling in the fine lines for a radiant, smooth complexion.

The blue light targets and kills bacteria without causing redness, dryness, or pain. The blue light is absorbed by bacteria molecules, causing free radical damage to destroy acne causing bacteria. Users can see a dramatic improvement in preventing and controlling acne outbreaks in just weeks.

The device is easy to use. Simply charge the BEAM and push the “On” button once for blue light, the 5 minute acne treatment. The BEAM is to be placed on the skin surface and glided back and forth over the area to be treated. After 5 minutes, the light will switch to red and the user will repeat the same motions as the blue light treatment for another 5 minutes.

Check out to see before and after images of people who have used the BEAM. The results are pretty impressive!


For more information on the ANSR: BEAM, contact Vice President of Sales & Product Development, Shannon Monihan at 503.740.3099 or email

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The 2010 IECSC Show


By Milana Knowles

Many of you attended the International Esthetics, Cosmetics & Spa Conference (IECSC) in New York this month, and I wonder if your impressions were the same as mine. I always go to trade shows with great enthusiasm and hope to find that hot new thing that will make waves in the spa industry. More often than not, I am disappointed that it seems to be same old, same old, for the most part. I see the same companies, same approach; same tired sales people who look as if they’d love to be somewhere else. Sometimes this mediocrity allows for a few new beauty/product lines to stand out, and I am happy to have found a few that did just that. Innovative new products, new spin on a concept, great new idea…


Retail, being so crucial to a spa’s profitability, is a component of your business that should not be taken lightly. It has to work with your business model and suit your clients and your general audience. There are some products, though, that are so universal that every spa should consider carrying:

BeingTRUE (Michael Hawley, CEO)

I met Michael at the Spa Exec event. I am a huge proponent of mineral makeup. It makes sense that spas carry makeup that is actually good for your skin. BeingTRUE embodies the best in current technology and ancient remedies. Experiential and efficacious, this targeted skin care and makeup addresses all skin types and conditions with therapeutic essential oils. Demanding more than makeup, these cosmetics with treatment-based color meet the ever-changing needs of today’s woman, from 16 to 60.

Pure Inventions (Johanna E. Cerligione, Director of Operations)

Pure Inventions is the true pioneer of nutritional, liquid supplements in the beauty industry and a trendsetter in the healthy lifestyle industry. The main goal was to achieve wellness of the whole person in a way that is convenient and easy to incorporate into a hectic lifestyle. This is the product you can serve in your relaxation room and one that every client should and will take home after a treatment.

All of the lines (Green Tea Extracts, Antioxidant Fruit Extracts, Pure Antioxidant Cocoa) in the Pure Inventions collection are delicious, all natural, fully standardized, and gluten-free and have no calories, caffeine, artificial sweeteners, preservatives, or alcohol. The delivery system (60 servings in a 2-ounce glass bottle) is eco-friendly and convenient. Just add to your favorite water for high-antioxidant hydration, and what is even better, they taste delicious.

NUTRICOSMETICS (Supplements That Nourish Your Skin)
GliSODin Skin Nutrients (Paula Simpson, Executive Director)

GliSODin Skin Nutrients is a professional nutricosmetic line dedicated to supplement your beauty regimen. The products are specially formulated by dermatologists and nutritionists to provide powerful antioxidants and bioactive nutraceuticals that promote enhanced and longer lasting results from your medical aesthetic treatments and beauty and wellness programs. Only the finest ingredients are selected for the products, to guarantee strong and positive results for beautiful, healthy skin.  Who knew that you could look better by taking a supplement?


I also attended some educational courses and found some speakers who have something valuable to say. Craig Ure from, in one very dynamic presentation in a room full of med spa owners, talked about using Google, video, blogs, and their own websites to successfully capture a wider share of the marketplace.

Another presentation worth mentioning was by Sarah Boumphrey from Euromonitor International, who offered research and statistics on the current state of the international economy, the future of luxury, as well as recession recovery dynamics in the marketplace.

Thanks to Nancy Griffin the founder of Spa Exec, who brought Sarah all the way to New York,  we learned valuable statistics on the current economic recovery:

The good news: A fragile economic recovery is under way.

The bad news: Consumers see their home as their entertainment hub, and a newly developed discount culture is developing thrift into a consumer habit.

The good news: Recession-wary consumers will look to escape not only at home, but away from home, and consumers are clearer on the empowering link between health and wellness and a happier, fuller life. Even the home as entertainment hub could be good news for day spas, as many consumers are turning to day escapes.

The bad news: The travel sector is recovering at a much slower pace than other aspects of the economy.

The great news: Value is no longer associated with just discounting; consumers are looking for value. Many companies are going back to basics, and value is equated with the quality of services offered. The success of any business will rest on its ability to offer products considered worthy of the investment.

What are your thoughts on trade shows? Email

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Spa Light On Ian Lirenman


Renature Skin Care CEO and founder Ian Lirenman is the face behind the brand emerginC.  Lirenman’s extensive knowledge of formulations, molecular technology, and scientific industry breakthroughs gave him the inspiration to launch and create his own skin-care line.


EmerginC was launched in 1996 with a single star product, the potent and highly stable vitamin C serum.  Since then, emerginc has developed a comprehensive line of active, advanced cosmeceutical and professional treatments that deliver rapid, visible results for all skin types. EmerginC uses only pure, potent botanicals and integrates the latest developments in skin-care technology to ensure cutting-edge, results-oriented formulations for both women and men. Now emerginC can be found in over 500 spas and specialty stores in the U.S., Canada, Australia, New Zealand, Korea, Indonesia, and Hong Kong.



Describe your skin-care line. 

 EmerginC is truly results-oriented, cutting-edge skin care, incorporating a wide variety of plant extracts, vitamins, minerals, fruit acids, peptides, as well medical- and cosmeceutical-grade ingredients, sourced naturally wherever possible. All emerginC products are free of paraben as well as synthetic fragrances and colors. Our product boxes and brochures are printed on Forest Stewardship Council and Sustainable Forest Initiative Certified paper, with nontoxic vegetable inks.  EmerginC is sold in top spas worldwide, including Miraval, Qua at Caesars Palace, the spa at Wynn Las Vegas, and the Carneros Inn and Spa. 


What differentiates your skin-care products from others?  

Results and cutting-edge technology, with effective solutions for all skin types. We try to offer products that really distinguish themselves from their competition.


 In your experience, what are consumers looking for in a skin-care product?  

Consumers are getting wise (and more frugal!). They are looking for products that do what they say they do.


 In your mind, how have the current changes in our marketplace affected the beauty industry as a whole? 

Business has become much tougher. EmerginC has responded by offering more value-added gift-with-purchase programs to help support our spa partners and the consumer. The industry is consolidating now as the consumer retrenches; travel is down, so destination spas have additional challenges, whereas decreasing consumer spending is making it tougher for most businesses.


 What is the next step in emerginC’s development? 

In late 2009, emerginC will launch an active, results-oriented organic range, packaged in environmentally friendly packaging. EmerginC will pledge to plant one tree for every organic product sold.


Tell us more about Protocell.  

 EmerginC’s Protocell is our latest assault on aging skin. It incorporates specially cultivated plant stem cells derived from rare organic apples, known for their longevity and shown to help slow down chronological aging in skin cells. It is a very exciting technology. We have included high concentrations of these stem cells and blended them with proven extracts from organic French cider, apple peels, and seeds, a highly protective and moisturizing elixir from cacti, as well as Argan oil, rare oil exclusively from Morocco that is super-rich in vitamins, minerals, polyphenols, antioxidants, lipids, and more. 


  How has spa industry changed in your opinion? 

I think the economic downturn is forcing consolidation, which means that the strongest businesses will survive and possibly thrive. Those with shaky financials will be forced to revisit their business models and marketing strategies in order to stay in business.

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Spa Light On: Mathilde & Bertrand Thomas of Caudalie





Husband and wife Mathilde and Bertrand Thomas founded French skincare company Caudalie back in 1993. Caudalie’s specially patented skin-care products pack cutting-edge antioxidant technology into formulas that help your skin look better with age.


In 1999, Caudalie created the world’s first Vinothérapie® Spa in the heart of the Château Smith Haut Lafitte vineyard in Bordeaux, France. Caudalie’s luxurious spa treatments provide all the benefits that grapes and grapevines have to offer. Caudalie has created three other Vinothérapie® Spas: one in an 18th century Franciscan Monastery in the Piedmont region of Italy, a second designed by acclaimed architect Frank Gehry in the Rioja region of Spain, and, most recently, one at The Plaza in New York City in 2008.


How did Caudalie first come up with the idea to use grape seed extract as an antioxidant?

Back in 1993, we met Dr. Vercauteren, professor at the University of Pharmacy in Bordeaux, France, who is a leading expert on grape and grapevine polyphernols. The professor had noticed the leftover skins and seeds of the grapes from the harvest and explained to us that the seeds possessed polyphenols, which are a group of chemical substances that have antioxidant characteristics, and are treasure troves for the skin!

This information sparked our interest, and two years later in 1995, we launched Caudalie’s first products for the skin. A year later we signed an agreement with the Pharmacy Faculty of Bordeax to set up our own team of researchers to continue research on the benefits of polyphenols.

What is Vinothérapie?

We actually created and trademarked the term vinothérapie. Vinothérapie is centered on spa treatments based on the antioxidant properties of grape-derived products. Some vinothérapie treatments include wine barrel baths, merlot scrubs, and wine wraps.


What do you feel are the most important benefits to vinothérapie treatments?

We at Caudalie have a secret patent that lies in the stabilization of grape polyphenols. These grape seed polyphenols fight against free radicals, which cause 80 percent of skin aging. These free radicals are generated by light and pollution, smoke, etc. They destroy our cells and thus lead to premature aging. Our vinothérapie® products help with reducing the appearance of dark spots and wrinkles, along with keeping the skin looking firm and fabulous!

Tell us about the feedback that you receive from spa-goers who receive vinothérapie
treatments. How do they feel after these treatments?

We have received such wonderful feedback from people all over the globe who are using our products and from those to have been to our spas. Those who have visited our vinothérapie® spas usually leave feeling quite relaxed and re-energized. Our facials leave the skin aglow, with the skin looking hydrated and feeling soft.


 What makes Caudalie standout from other “wine spas”?

Since we opened the first vinothérapie, we feel we are at the top of our game. Not only do our spas have excellent treatments, but they are combined with quality, all-natural products. We also offer outstanding service and pay special attention to every detail. We try to make sure that every customer who comes into our spa receives the best possible spa experience.

Do you use red or white grapes in your products and treatments?

Only grape seeds from white grapes are used for the extraction of polyphenols. Red wine grapes are not used because their seeds macerate in vats, where they release their polyphenols, becoming unusable. The white grape seeds hold the majority of polyphenols, which requires over a ton of grape seeds to extract one kilo of polyphenols.


We do believe in drinking red white (in moderation) for added health benefits. Red wine contains resveratrol, a key ingredient in red wine that is shown, in medical studies, to prevent damage to blood vessels, reduce “bad” cholesterol, and prevent blood clots.

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